We’re glad to offer telehealth appointments as a convenient way to connect with your provider from wherever you are in California. You can discuss your concerns and receive care through a secure video call on your phone. Visits typically last 15–30 minutes, depending on what you’re being seen for.

 

BEFORE YOUR VISIT

Two days before your appointment, we’ll text you a reminder and a consent form to complete. To be ready for your visit, please:

o    Be physically located in California.

o    Choose a quiet, private, well-lit space with a reliable internet connection.

o    Make sure a parent or legal guardian is present if the patient is under 18.

o    Plan to stay in one place. You cannot participate while driving or as a passenger.

If these requirements aren’t met, we’ll need to reschedule your visit, and a $150 same-day cancellation fee may apply.

Need the link sent to a different number? Let our front office know before your appointment, or text us at 415-417-1041 to update the cell phone number we have on file.

 

JOINING YOUR VISIT

At your appointment time, we’ll text a secure video link to the number on file. Tap the link and allow access to your camera and microphone when prompted.

Telehealth visits are scheduled within our regular clinic flow. While we do our best to begin on time, there may be rare occasions when your provider is running behind. We appreciate your patience and understanding, and your provider will join the visit as soon as they are available.